Can’t find what you need?
The team is happy to help — with setup, migration or anything care-specific. Drop us a line and we will point you in the right direction.
Resources
Everything in one place
Guides, answers and tools to help your team get set up and get the most from CareMaSym — whether you are new or scaling up.
Getting started
The fastest route from organisation setup to shifts, visits, a published rota and payroll-ready records.
Onboarding by role
What each role does and where to begin — organisation admins, managers, coordinators, carers, nurses, family members and auditors.
How-to guides
Practical walkthroughs for everyday tasks: rota building, recording visits on mobile, medication (MAR), absences, family/auditor access and payroll.
API
The developer REST API over your care data — JWT-authenticated, tenant-scoped and UK-hosted.
Webinars
Live and on-demand sessions on inspection readiness (CQC & Care Inspectorate), rotas, payroll and medication on mobile.
Help Center
Support categories, how-to answers and a direct line to the team when you are stuck.
FAQ
Quick answers on shifts versus visits, 12-hour shifts, overtime and payroll readiness.
Early access
We’re in a private pilot while we finish compliance and certification. Join the waitlist and we’ll be in touch.